FAQs • Brooklyn • Manhattan • Woman-Owned
Frequently Asked Questions
Quick answers about our apartment cleaning, house cleaning, deep cleaning, move-in cleaning, move-out cleaning, Airbnb turnover cleaning, and office cleaning services in Brooklyn and Manhattan.
Answers to Common Questions
These FAQs cover scheduling, what is included, add-ons, and service areas in Brooklyn and Manhattan.
Booking and Scheduling
How do I book a cleaning in Brooklyn or Manhattan?
Click Get a Free Quote and share your neighborhood, number of bedrooms and bathrooms, and the service you want. We confirm availability and finalize your appointment time for Brooklyn or Manhattan.
Do you offer recurring apartment cleaning?
Yes. We offer weekly, bi-weekly, and monthly recurring cleaning for Manhattan apartments and Brooklyn homes. Recurring service is the easiest way to keep your home consistently clean.
Do you offer same-day or next-day service?
Sometimes, depending on availability. Send your preferred time window and your neighborhood and we will confirm quickly.
What areas do you serve?
We serve Brooklyn and Manhattan only. If you are near the border of either area, send your address and we will confirm.
Services and What Is Included
What is included in a standard cleaning?
Standard cleaning includes kitchens, bathrooms, bedrooms, and living areas with dusting, vacuuming, mopping, trash removal, and a general reset. It is designed for ongoing maintenance cleaning.
What is the difference between standard cleaning and deep cleaning?
Deep cleaning includes extra detail work and more time on kitchens, bathrooms, buildup areas, and high-touch surfaces. Deep cleaning is recommended for first-time service or when it has been a while since your last professional clean.
Do you offer move-in and move-out cleaning?
Yes. Move-in and move-out cleaning is great for lease transitions and showings. If your home is empty, we can focus on a full reset and detail cleaning so the space feels fresh.
Do you provide Airbnb turnover cleaning?
Yes. We can support turnovers with a checklist-based reset and staging-ready presentation. If you have a restock list or linen process, share it during booking.
Do you clean offices in Manhattan and Brooklyn?
Yes. We provide small office cleaning and commercial cleaning for select spaces. We focus on restrooms, trash, floors, common areas, and touchpoints with flexible scheduling options.
Supplies and Preferences
Do you bring cleaning supplies?
Yes. We bring standard cleaning supplies and tools for most jobs. If you prefer specific products, have allergies, or want us to use only your supplies, tell us during booking and we will note it.
Can I request fragrance-free products?
Yes. Let us know during booking and we will follow your preference. You can also provide your own products if you prefer.
Do you clean inside the fridge, oven, or cabinets?
These are available as add-ons. Tell us what you want included and we will confirm pricing and availability.
Do you offer interior window cleaning?
Interior window cleaning can be added depending on your space and timing. Mention it in your quote request and we will confirm.
Pricing and Payments
How do you price cleaning services?
Pricing depends on your home size, number of bedrooms and bathrooms, service type, condition, and add-ons. Request a quote and we will send a clear estimate for Brooklyn or Manhattan.
Do you offer discounts for recurring cleaning?
Recurring clients often get better value over time because maintenance cleaning takes less time than a first deep clean. Ask us about recurring options when you request your quote.
Is there a cancellation or rescheduling policy?
Yes. We understand plans change. If you need to reschedule, contact us as soon as possible so we can offer the time slot to another client and find a new time that works for you.
Is your cleaning business woman-owned?
Yes. We are a woman-owned cleaning business serving Brooklyn and Manhattan with a focus on professionalism, respectful service, and consistent results.
Access and Preparation
Do I need to be home during the cleaning?
Not necessarily. Many clients are not home. If you prefer to be home, that works too. We will confirm access instructions during booking.
How do I prepare for my appointment?
A quick declutter helps us focus on cleaning. If you have priorities or special instructions, share them in advance so we can tailor the service.
What types of homes do you clean?
We clean apartments, condos, brownstones, and small offices. If you have a special request like post renovation cleanup, contact us and we will confirm the best option.
Still have questions?
Send your neighborhood and service type and we will respond quickly for Brooklyn or Manhattan.